Due to Severe Winter and Ice Storm conditions, deliveries and customer support may be impacted over the next few days.
These impacts may include:
Deliveries – Customers expecting deliveries should anticipate delays. This is especially true in areas where officials may restrict, or have restricted, road travel.
Customer Support – Due to increased call volumes, wait/hold times on our phones may be longer than expected. Please know that our team is working hard to get to your call as soon as possible. Customers who can use the customer portal at my.crystalflash.com may find that to be beneficial.
Given these conditions, in some cases, we may not be able to meet our typical standards. Additionally, certain types of services may not be available at this time. When possible, if you can help provide access by clearing your driveway and a path to your tank, it would greatly aid our efforts to assist everyone more quickly and safely.
We thank you for your patience and concern over the next few days as we navigate these dangerous conditions as efficiently and safely as possible. Please know that we will do all we can to assist our valued customers while keeping our team, and others we share the roads with, safe. Thank you for your support and patience.
Stay safe,
The Employee Owners of Crystal Flash
