Crystal Flash’s customer portal, my.crystalflash.com, is packed with enhanced features designed to put our customers in control of their accounts anywhere, anytime. The portal is accessible from all desktop, laptop, tablet and mobile devices.
Some of the features available at my.crystalflash.com include:
Request a delivery
Placing an order for fuel has never been easier. Whether you are looking to top off your tank or would like to order a specific amount of gallons, just submit a simple form and we’ll take it from there and get you added to our delivery schedule.
Electronic bill pay
View your outstanding balance and submit your payment electronically.
Update your account information
Make a change to your mailing address, email address or even add an authorized user to your account.
View, download or print your delivery, transaction and statement history
Whether you are curious about your usage or just want to review payments you’ve made, CF’s customer portal allows you to view, download and/or print your recent account history and monthly statements.
Refer a friend
Use our easy referral form to refer a friend to Crystal Flash, and when they become a customer, you get $100! Refer as many friends as you want!
Adjust your price protection program
Looking to move from the market rate to a fixed rate plan? Maybe you’d like to pre-buy your fuel this year to grab some extra savings? During the enrollment period each year, you can log into your portal account and adjust your price protection plan with just a few clicks.
Manage/link multiple accounts
Are you using Crystal Flash services at multiple locations? my.crystalflash.com makes it easy to link and manage all your locations online with a single login account, eliminating the need to remember multiple passwords or to login repeatedly.
Enroll in Automatic Delivery/Auto-Fill
With Auto-Fill, we monitor and fill your propane tank for you, as needed. Auto-Fill provides worry-free service and peace of mind. Never pay extra for an emergency delivery again! Submit a simple form and a member of our team will contact you to answer any questions and get you enrolled.
Enroll in CF’s Budget Payment Plan
Crystal Flash’s popular Budget Payment Plan is designed to help customers overcome the #1 worry about propane — getting a big propane bill when you least expect it. Participation in the Budget Payment Plan reduces guesswork and uncertainty by spreading out your propane payments evenly throughout the year. As always, our Budget Payment Plan is free to enroll in and there are no hidden fees. Submit a simple form and a member of our team will be in touch to walk you through enrollment.
Enroll in paperless billing
If you don’t see the need for paper invoices, neither do we! Enrolling in paperless billing is as simple as clicking one big “enroll” button in the portal. Click, done.
Request info about The Crystal Flash Tank Monitoring System
If you’re looking for a more convenient way to track and control the level of propane in your tank, the exclusive Crystal Flash Tank Monitoring System includes our exclusive mobile app, empowering you to remotely check the fuel level in your tank from basically anywhere. Submit a simple form and a member of our team will contact you with more details.
How to get started
Registering for and using my.crystalflash.com is easy! All you need to create your portal account is your billing account number, your house or P.O. Box number and an email address.
If you need assistance creating your account or locating your billing account number, contact us.