This policy covers how we treat personal information that is received as a result of your use of the site and doing business with CFE. Personal information is information identifiable about you and may include your name, address, phone number, credit card, bank account, and other information not generally available publicly.
We collect and maintain personal information in electronic and paper form. We acquire personal information when you use the site for account management and bill payment. We also receive personal information as a result of the business you conduct with us.
We do not rent or sell personal information about you with any nonaffiliated person or third party. We only share personal information with third parties in certain circumstances, including when complying with a legal process or order, preventing fraud or imminent harm, reviewing the security of our network and procedures, or to properly conduct our business, including for your use of online account management and bill payment.
When we use third parties to assist us in processes that use personal information, we require that they comply with appropriate confidentiality and security measures. We also utilize confidentiality and security measures within CFE and on the site to prevent the accidental dissemination of personal information by or to unauthorized persons or entities.
In the course of serving our customers, CFE receives non-public personal information regarding our customers. This information may include:
Such information may be provided or received in physical or electronic form (such as over the internet or by e-mail).
CFE does not share your personal information with third parties, except for purposes of electronic account management and bill payments services, credit verification, compliance with applicable laws and regulations, fraud prevention and contract enforcement. We do not share your personal information with third parties for the purpose of independent telemarketing or direct mail marketing of their own products and services.
We are committed to protecting the security and confidentiality of your personal information, including information provided via the internet and e-mail. Although no one can make absolutely sure that every internet or e-mail communication is 100% secure, we make every effort to help ensure that your online sessions with and e-mail to CFE are secure.
CFE restricts access to your personal information to those of our employees who need to know that information to provide products or services. We maintain physical, electronic and procedural safeguards to protect your personal information, including privacy and security training for employees. If you choose to use our electronic account management and bill payments services, personal information is provided to third party service providers subject to confidentiality and security obligations. Your use of such services constitutes your consent to providing personal information to such service providers.
Because we have no way of distinguishing the age of individuals who access CFE.com, we may receive information from individuals under 13 as we would any other person and apply the same Privacy Policy. If a child has provided us with personally identifiable information without parental or guardian consent, the parent or guardian should e-mail us to remove the information.
Links to third party sites are included on CFE's website only for your convenience. CFE does not control such third party sites and is not responsible for the contents or security of such sites. Additionally, CFE does not control the privacy policies of the sites to which it provides links. You should be aware that if you link to such a site, you are subject to that site's privacy policies.
THIS SITE AND ALL MATERIAL AND CONTENT HEREIN ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
If you have any concern about the privacy of your personal information or information you share with us via this website, please contact customer service at 1-800-875-4851.